Novi

Staff answers, in their language

Your staff have questions.Your managers have a dinner service.

New kitchen and floor staff get answers from your own SOPs, in their own language, on their own phone. No app, no login, no interruption to the pass.

Book 15 minutesStraight to a founder. No demo deck.
Novi · Al Bahar — Marina

Example content · Al Bahar Hospitality

The cost nobody books

What turnover is costing you this year

Restaurant turnover runs around 75% a year, and over 100% in quick service. Replacing one hourly employee costs $2,000–$5,000 once you count recruiting, training time and the weeks before they're at full speed. None of it appears as a line on your P&L, which is why it goes unmanaged.

Only 12% of employees say their company onboards them well.

Turnover cost assumptions
Locations8
Staff per location30
Annual turnover70%

Sources: industry reporting 2025–26; Gallup; Cornell.

Turnover cost — annual

Locations8
Staff/site30
Turnover70%
Replacements/yr168
Cost @ $2,000$336,000
Cost @ $5,000$840,000

Not a line on your P&L

How it works

Live in a week, from what you already have

  1. You send what you already have

    Menu specs, allergen matrix, opening and closing checklists, POS notes. Photos of printed sheets and voice notes are fine — most of it isn't in clean documents and we don't expect it to be.

  2. We build it for one of your sites

    Under a week. You get a QR poster for the back of house.

  3. Your staff ask. You see what they asked

    A weekly report: what came up, what went unanswered, usage per site.

Refusal is the feature

Why it doesn't make things up

An assistant that invents an allergen answer is worse than no assistant.

It only answers from your documents, and shows which one. Allergen, food safety and equipment questions always route to a named person. When it doesn't know, it says so.

Is the tiramisu nut free?

I don't have that in your allergen matrix. Ask your shift manager before serving — allergen questions always go to a person.No source found — escalated

The pilot

One site, four weeks, a fixed price

We agree the measure before we start — repeat questions reaching managers, or manager hours per new hire. You'll know whether it worked.

Book 15 minutes

Pilot

One location
4 weeks
$1,500 fixed

Included

  • Setup from your material
  • QR poster, back of house
  • Up to 6 languages
  • Weekly usage report
  • Baseline + end measurement

We need from you

  • Your existing documents
  • One named site manager
  • ~2 hours of their time

Who we are

Two engineers. No account manager.

We're taking on three pilot groups. You'll work with us directly — there's nobody else to hand you to. We have no restaurant customers yet, and we'd rather tell you that than show you a wall of logos.

  • [FOUNDER_NAME], [Role]

    [FOUNDER_NAME]

    [Role]

    Built and shipped AI features in production at a B2B software company, including natural-language logic generation and voice-to-data extraction.

  • [FOUNDER_NAME], [Role]

    [FOUNDER_NAME]

    [Role]

    [Background — what they built, where, and why that matters for a restaurant group handing over its SOPs.]

Questions

Before you ask

No. It answers the questions staff would otherwise interrupt a manager with.

Normal. Photos and voice notes are fine — that's most of what we receive.

Neither. A QR code and their own phone.

You get aggregate usage and the unanswered questions. It isn't a monitoring tool and we don't report on individuals.

Fifteen minutes. We'll ask how you onboard now — and if it isn't a fit, we'll say so.

Give your managers the pass back

Book 15 minutes
Straight to a founder. No demo deck.